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APCS offers on-site service contracts in blocks of time.

The block time service plan is the most cost-effective plan to support your IT infrastructure. This plan provides the ability to obtain our services at reduced rates and eliminates the need to generate a purchase order every time service is requested.

The block time plan is very simple. You order the number of hours that you feel will be needed for a period of time (the more hours you order the more you save). Whenever service is needed you will call our office and the appropriate service technician will be sent to your site. Once the job is completed, the technician will record the time spent at your site and will update the hours remaining on your block time plan. Each time service is performed you will receive a report listing the activity at your site and the amount of hours available. Once your account reaches 80% of your investment, we will notify you so another block of time can be ordered.

Block time can be used for a number of on-site services, which can include the following:
bullet Windows 2000/NT Server support
bullet Windows XP, 2000, ME and 9x support
bullet Installation support
bullet Hardware repair/replacement
bulletSpare parts procurement/delivery

Plan Hours Rate/Hour Savings Over Normal Rate (65/hour)*
$ 900.00 15 $ 60.00 $ 75.00
$ 1,375.00 25 $ 55.00 $ 250.00
$ 2,500.00 50 $ 50.00 $ 750.00


*Block time hours must be purchased up front to obtain time rate for those hours.
*Block time hours are based on prime shift coverage, four-hour response time.
*Block time hours are valid for one year from purchase date.
*One way travel is deducted from the block per visit.

 
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